Service
Equipment Services
Our professionals can provide you with online technical support to ensure that your production line is running smoothly.
HONGREAT machinery supports IoT access.
With our own developed software, you can directly check the machine running status anytime anywhere on your mobile.
With our own developed software, you can directly check the machine running status anytime anywhere on your mobile.
At the beginning of each project, we will make a project team, led by an experienced Project Manager (PM) as your contact person. Your PM will be responsible for you for managing project schedule, following up on projects process and keeping you updated.
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Parts & Maintenance
Main components
Schneider, Panasonic, Siemens
Panasonic, Italy SIRAI, etc.
Panasonic
SMC, AirTEC
SMC Japan
VIGOR
FLEXEM intelligent touch panel
Leybold Germany
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Operation system
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After sales services
We will ship one set of free spare parts together with your machine, to ensure you have parts for replace once any problem for the machines, to save your maintenance time and increase overall production capacity.
Warranty for the machines:
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Technical support
Our professionals can provide you with online technical support to ensure that your production line is running smoothly.
Our professionals can provide you with online technical support to ensure that your production line is running smoothly. HONGREAT technicians will provide guidance and advice to your employees through online such as WhatsApp or WeChat to ensure that your employees are fully understand the entire production process and technology of blood collection tubes.
We can also provide you with technical support by remote control. As long as your production equipment is connected to the Internet, HONGREAT technicians can remotely control your equipment problems and provide timely solutions.
We can also provide you with technical support by remote control. As long as your production equipment is connected to the Internet, HONGREAT technicians can remotely control your equipment problems and provide timely solutions.
Our company provides free training, including reagent preparation, blood collection tube production technology, production equipment operation and maintenance etc.
You can send engineers to our factory for training. After the equipment arrives at your factory, our company will send our engineers to your company for a second time training to ensure that your engineers are very familiar with the entire blood collection tube production process and technology.
You can send engineers to our factory for training. After the equipment arrives at your factory, our company will send our engineers to your company for a second time training to ensure that your engineers are very familiar with the entire blood collection tube production process and technology.
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